Data Protection | Emerald Sun Hotel Cambrils
Data Protection
Data Protection
Hotel Emerald Sun (hereinafter referred to as “We”, “Us” or “Our”) is committed to protecting your privacy. This Privacy Policy sets out the practices of Hotel Emerald Sun in relation to information collected from users who access the website emeraldsunhotel.com (hereinafter, the “Website”) or who share their personal information with us. This policy also includes information about cookies. The following policies have been established to protect users’ privacy and ensure that their personal information is handled safely and responsibly. We ask you to read and review this privacy notice periodically in the future to stay up to date with the latest practices relating to our privacy policies.
Personal Data Processing Policy
Data We Collect
We collect two types of data from our users:
General Information
The first type of data is non-disclosed and non-identifiable information that we may collect or request during your use of the Website. We are unable to determine the identity of Users whose non-personal information has been collected. The non-personal information collected may include aggregated technical and usage information sent from your device, including software and hardware information (such as your device’s browser type and operating system, language preferences and access date and time, among others), collected for the purpose of improving the operation of our Website. We may also collect information about your activity on the Website (such as pages viewed, online browsing activity, number of clicks, actions and other information).
Personal Information
The second type of data is personal information, also known as information that allows a person to be identified or that, through reasonable efforts, would allow individuals or data subjects to be identified. Such information includes:
Device Information: We collect personal data from your device, including geolocation data, IP address, unique identifiers (such as MAC address and UUID) and other information relating to your activity on the Website.
Registration Information: When you subscribe to newsletters or informational communications on our Website, you will be asked to provide information such as your first and last name and email address.
Contact Information: When you enter your information in the Contact Us form on our Website, you will be asked to provide information such as your first and last name, telephone number and email address.
Booking Information: When you make an online booking through our Booking Engine, you will be asked to provide information such as your first and last name, contact details, geolocation data and financial information.
We receive your Personal Information from various sources:
• When you voluntarily submit or enter your personal information into forms or make online bookings;
• When you use or access our Website and the services we offer;
• When we receive data from external providers, services and public records or from third parties (such as web traffic analysis providers).
Use of Data
The data collected may be used to:
• Create and maintain internal records;
• Send notifications regarding our services, provide technical information and respond to questions users may have regarding customer service;
• Periodically send promotional emails about new products, special offers and other information that we believe may be of interest to you;
• Provide advertising when you use our Website (see further information under “Advertising”);
• Market our products (see further information under “Marketing”);
• Personalise the Website according to your interests;
• Carry out statistical and analytical activities required to improve the quality of the Website.
Advertising
We may use third-party advertising technology to provide you with advertisements when you access the Website. This technology collects information relating to your use of the Services in order to provide you with advertising (by adding third-party cookies to your web browsing).
Marketing
We or third-party subcontractors/service providers may use your Personal Information, such as your name, email address, telephone number and other information, for the purpose of providing you with promotional materials relating to our services that we believe may be of interest to you.
Out of respect for your right to privacy, any marketing material we send you will include the option to stop receiving marketing or commercial offers from us. If you request to unsubscribe, we will remove your email address or telephone number from our marketing distribution lists.
Please remember that, even if you request not to receive our advertising emails, we may send you other types of important communications by email without the option to opt out. These types of communications may include customer service notices or administrative information.
Information Shared with Third Parties
We will never rent, sell or disclose User Information to third parties, except as described in this Privacy Policy. In a limited number of circumstances, we may share your sensitive information, including with:
External Contractors/Service Providers: We may share personal information with third parties involved in the provision of services. These third parties will only be authorised to use your personal information for the stated purpose and may not disclose such information to other third parties, except at our discretion and in accordance with this Privacy Policy.
Legal and Regulatory Authorities: We may share our users’ personal information with legal and regulatory authorities and/or third parties where required by law, necessary to enable us to exercise our legal rights, comply with our legal obligations, prevent unlawful activities or protect the safety or integrity of any person.
Financial Transactions: If all or part of our business is sold, merged or transferred, we may transfer your personal information as part of the transaction. We may also transfer your personal data to the owners of the hotels we manage.
User Rights
Every user may:
• Request confirmation as to whether or not their personal data is being processed and access to their personal data collected, together with supplementary information.
• Request a copy of the personal information they have voluntarily provided to us in a structured, commonly used and machine-readable format.
• Request the rectification of their personal information under our control.
• Request the deletion of their personal information.
• Object to or challenge the processing of their personal information.
• Request restriction of the processing of their personal information.
• Lodge a complaint with a supervisory authority.
However, please remember that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.
Retention
We will retain your personal information for as long as we consider necessary to provide our services and comply with our legal obligations, resolve disputes and enforce our policies. Retention periods are determined taking into account the type of information collected and the purpose for which it is collected, as well as the applicable requirements and the need to destroy obsolete or no longer useful information within the shortest reasonable period. In accordance with applicable regulations, we may retain records containing users’ personal information, account creation documents, communications and any other information required by applicable laws and regulations. We may rectify, update or delete incomplete or inaccurate information whenever we consider appropriate and at our discretion.
Security
We pay close attention to the implementation and maintenance of the security of the Website and its information. We use industry-standard procedures and policies to safeguard the information we collect and store and prevent its unauthorised use, and we require third parties to comply with similar security requirements in accordance with this Privacy Policy. Although we implement reasonable measures to protect information, we are not responsible for the actions of individuals who gain unauthorised access to or misuse our Website, and we do not expressly, implicitly or otherwise guarantee that such access will be prevented.
Cookie Statement
Definition of Cookies
Cookies are small pieces of information stored on the hard drive of a computer or device (computer, tablet or smartphone) by your web browser. Cookies are very useful and may be used for different purposes. These purposes include enabling more efficient navigation between web pages, allowing certain functions to be activated automatically, remembering your preferences and making interaction between each user and our Services easier and faster. Cookies are also used to ensure that advertising is relevant to each user and their interests, and to collect statistical information about the use of our Services.
Types of Cookies
The Website uses the following types of cookies:
Session Cookies: these are stored temporarily during the browsing session and allow normal use of the system. They are deleted from the device when the browser is closed.
Persistent Cookies: these are read by the Website. They are stored on the device for a fixed period of time and are not deleted when the browser is closed. These cookies are used when we know that the same user accesses the Website repeatedly, for example, to allow us to save their preferences for their next login.
Third-Party Cookies: these belong to other online services that place content on the page being visited, such as external analytics companies that monitor and analyse access to our Website.
Cookies do not contain information that personally identifies you, but the Personal Information we collect may be linked by us to the data collected and obtained through cookies.
We also use a tool called “Google Analytics” to collect information about your use of the Website. Google Analytics collects information such as how often users access the Website, the pages they visit during their access and other information. Google Analytics information is only used to improve our Website and its services. Google Analytics collects the IP address assigned to you on the date you visit the websites, rather than your name and other sensitive information. We do not combine information collected through Google Analytics with sensitive information. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Use and Google’s Privacy Policy.
Withdrawal of Consent
You may withdraw your consent at any time by configuring your browser not to enable cookies or by deleting all cookies from your browser, following the preference instructions for your device. However, if you choose to disable cookies, some features of our Website may not function properly and your online experience may be limited.
Further Information
We reserve the right to amend or revise this Privacy Policy. Material changes will take effect immediately following the amendment to the Privacy Policy. The latest revision will be included in the “Last Revision” section. Your use of the Website following notification of such amendments to our Website constitutes acknowledgement and consent to the amendments to our Privacy Policy and your agreement to be bound by the terms of such amendments.
Governing Language
The Spanish-language version of this agreement shall constitute the final and controlling text of this agreement, notwithstanding the translation of this agreement into any other language.
If you have any general questions about the Website or the information we collect from you and how we use it, please contact us at [info@emeraldsunhotel.com](mailto:info@emeraldsunhotel.com).
Last modification: June 2026
Personal Data Processing Policy
Data We Collect
We collect two types of data from our users:
General Information
The first type of data is non-disclosed and non-identifiable information that we may collect or request during your use of the Website. We are unable to determine the identity of Users whose non-personal information has been collected. The non-personal information collected may include aggregated technical and usage information sent from your device, including software and hardware information (such as your device’s browser type and operating system, language preferences and access date and time, among others), collected for the purpose of improving the operation of our Website. We may also collect information about your activity on the Website (such as pages viewed, online browsing activity, number of clicks, actions and other information).
Personal Information
The second type of data is personal information, also known as information that allows a person to be identified or that, through reasonable efforts, would allow individuals or data subjects to be identified. Such information includes:
Device Information: We collect personal data from your device, including geolocation data, IP address, unique identifiers (such as MAC address and UUID) and other information relating to your activity on the Website.
Registration Information: When you subscribe to newsletters or informational communications on our Website, you will be asked to provide information such as your first and last name and email address.
Contact Information: When you enter your information in the Contact Us form on our Website, you will be asked to provide information such as your first and last name, telephone number and email address.
Booking Information: When you make an online booking through our Booking Engine, you will be asked to provide information such as your first and last name, contact details, geolocation data and financial information.
We receive your Personal Information from various sources:
• When you voluntarily submit or enter your personal information into forms or make online bookings;
• When you use or access our Website and the services we offer;
• When we receive data from external providers, services and public records or from third parties (such as web traffic analysis providers).
Use of Data
The data collected may be used to:
• Create and maintain internal records;
• Send notifications regarding our services, provide technical information and respond to questions users may have regarding customer service;
• Periodically send promotional emails about new products, special offers and other information that we believe may be of interest to you;
• Provide advertising when you use our Website (see further information under “Advertising”);
• Market our products (see further information under “Marketing”);
• Personalise the Website according to your interests;
• Carry out statistical and analytical activities required to improve the quality of the Website.
Advertising
We may use third-party advertising technology to provide you with advertisements when you access the Website. This technology collects information relating to your use of the Services in order to provide you with advertising (by adding third-party cookies to your web browsing).
Marketing
We or third-party subcontractors/service providers may use your Personal Information, such as your name, email address, telephone number and other information, for the purpose of providing you with promotional materials relating to our services that we believe may be of interest to you.
Out of respect for your right to privacy, any marketing material we send you will include the option to stop receiving marketing or commercial offers from us. If you request to unsubscribe, we will remove your email address or telephone number from our marketing distribution lists.
Please remember that, even if you request not to receive our advertising emails, we may send you other types of important communications by email without the option to opt out. These types of communications may include customer service notices or administrative information.
Information Shared with Third Parties
We will never rent, sell or disclose User Information to third parties, except as described in this Privacy Policy. In a limited number of circumstances, we may share your sensitive information, including with:
External Contractors/Service Providers: We may share personal information with third parties involved in the provision of services. These third parties will only be authorised to use your personal information for the stated purpose and may not disclose such information to other third parties, except at our discretion and in accordance with this Privacy Policy.
Legal and Regulatory Authorities: We may share our users’ personal information with legal and regulatory authorities and/or third parties where required by law, necessary to enable us to exercise our legal rights, comply with our legal obligations, prevent unlawful activities or protect the safety or integrity of any person.
Financial Transactions: If all or part of our business is sold, merged or transferred, we may transfer your personal information as part of the transaction. We may also transfer your personal data to the owners of the hotels we manage.
User Rights
Every user may:
• Request confirmation as to whether or not their personal data is being processed and access to their personal data collected, together with supplementary information.
• Request a copy of the personal information they have voluntarily provided to us in a structured, commonly used and machine-readable format.
• Request the rectification of their personal information under our control.
• Request the deletion of their personal information.
• Object to or challenge the processing of their personal information.
• Request restriction of the processing of their personal information.
• Lodge a complaint with a supervisory authority.
However, please remember that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.
Retention
We will retain your personal information for as long as we consider necessary to provide our services and comply with our legal obligations, resolve disputes and enforce our policies. Retention periods are determined taking into account the type of information collected and the purpose for which it is collected, as well as the applicable requirements and the need to destroy obsolete or no longer useful information within the shortest reasonable period. In accordance with applicable regulations, we may retain records containing users’ personal information, account creation documents, communications and any other information required by applicable laws and regulations. We may rectify, update or delete incomplete or inaccurate information whenever we consider appropriate and at our discretion.
Security
We pay close attention to the implementation and maintenance of the security of the Website and its information. We use industry-standard procedures and policies to safeguard the information we collect and store and prevent its unauthorised use, and we require third parties to comply with similar security requirements in accordance with this Privacy Policy. Although we implement reasonable measures to protect information, we are not responsible for the actions of individuals who gain unauthorised access to or misuse our Website, and we do not expressly, implicitly or otherwise guarantee that such access will be prevented.
Cookie Statement
Definition of Cookies
Cookies are small pieces of information stored on the hard drive of a computer or device (computer, tablet or smartphone) by your web browser. Cookies are very useful and may be used for different purposes. These purposes include enabling more efficient navigation between web pages, allowing certain functions to be activated automatically, remembering your preferences and making interaction between each user and our Services easier and faster. Cookies are also used to ensure that advertising is relevant to each user and their interests, and to collect statistical information about the use of our Services.
Types of Cookies
The Website uses the following types of cookies:
Session Cookies: these are stored temporarily during the browsing session and allow normal use of the system. They are deleted from the device when the browser is closed.
Persistent Cookies: these are read by the Website. They are stored on the device for a fixed period of time and are not deleted when the browser is closed. These cookies are used when we know that the same user accesses the Website repeatedly, for example, to allow us to save their preferences for their next login.
Third-Party Cookies: these belong to other online services that place content on the page being visited, such as external analytics companies that monitor and analyse access to our Website.
Cookies do not contain information that personally identifies you, but the Personal Information we collect may be linked by us to the data collected and obtained through cookies.
We also use a tool called “Google Analytics” to collect information about your use of the Website. Google Analytics collects information such as how often users access the Website, the pages they visit during their access and other information. Google Analytics information is only used to improve our Website and its services. Google Analytics collects the IP address assigned to you on the date you visit the websites, rather than your name and other sensitive information. We do not combine information collected through Google Analytics with sensitive information. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Use and Google’s Privacy Policy.
Withdrawal of Consent
You may withdraw your consent at any time by configuring your browser not to enable cookies or by deleting all cookies from your browser, following the preference instructions for your device. However, if you choose to disable cookies, some features of our Website may not function properly and your online experience may be limited.
Further Information
We reserve the right to amend or revise this Privacy Policy. Material changes will take effect immediately following the amendment to the Privacy Policy. The latest revision will be included in the “Last Revision” section. Your use of the Website following notification of such amendments to our Website constitutes acknowledgement and consent to the amendments to our Privacy Policy and your agreement to be bound by the terms of such amendments.
Governing Language
The Spanish-language version of this agreement shall constitute the final and controlling text of this agreement, notwithstanding the translation of this agreement into any other language.
If you have any general questions about the Website or the information we collect from you and how we use it, please contact us at [info@emeraldsunhotel.com](mailto:info@emeraldsunhotel.com).
Last modification: June 2026